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Terms and conditions

SoyMomo collects, stores and uses personal information to ensure the correct functioning of SoyMomo (hereinafter referred to as "the application"), in order to give a better experience to our users. For questions and information about our privacy policy please email contacto@soymomo.com. All SoyMomo services are governed by this privacy policy, and by using or accessing one of our services, you consent to the processing and use of your data. Do not install or use our services if you do not agree with our privacy policy. We reserve the right to modify this policy at any time. If we make significant or essential modifications, the user will be notified through the email provided in the application and by means of a notice on our website www.soymomo.com. Your continued use of our product and application means that you accept the changes to our privacy policy

  1. GENERAL CONDITIONS OF USE

  2. The access to, and download of, the application is free, excluding the cost of the network service provider contracted by users. Downloading and using the application results in the attribution of the user condition to the user (hereinafter "the user") and implies the reading, understanding and acceptance of our terms.

  3. USE OF THE APPLICATION AND ITS SERVICES

  4. The user acknowledges and accepts that the use of the content and/or services offered by this mobile application will be at their sole risk and/or responsibility. The user agrees to use this mobile application and all its content and services in accordance with the law, public order and these conditions of use and privacy policies. Likewise, it undertakes to make appropriate use of the services presented by the mobile application and not to use them to carry out illegal activities or activities that constitute a crime, that violate the rights of third parties and/or that violate the regulation on intellectual and industrial property, or any other standard of the applicable legal system.

  5. INTELLECTUAL AND INDUSTRIAL PROPERTY

  6. SoyMomo reserves all rights to the brand, trade name and any distinctive sign, patent and intellectual property, with respect to the content and design of the application. All the contents of SoyMomo, including without limitation the texts, graphics, images, their design and the intellectual property rights that may correspond to said contents, as well as the brands, commercial names or any other distinctive sign are the property of SoyMomo, the rights over them being reserved.

  7. TERMS OF THE PRIVACY POLICY

  8. I) FORM OF COLLECTING INFORMATION

    The situations in which personal data is made available to SoyMomo are (i) the use of the mobile application; (ii) registration for the use of the service; (iii) access to the service; (iv) the use of the contact function ("Contact Us") in the application; (v) access to the store from the application; and (vi) any other way by which you use the services of the mobile application and that requires personal data for its use and/or participation. The data we manage may include, but is not limited to: email address, SoyMomo unique ID, SoyMomo phone number, user names and SoyMomo activity.

    II) DISCLOSURE AND TRANSFER OF PERSONAL DATA

    Personal data will not be disclosed to third parties, without exceptions.

    III) GUARANTEE AND DATA PROTECTION

    SoyMomo is committed to guaranteeing and protecting public freedom and fundamental human rights of users of the mobile application. We are obliged, in this sense, to carry out the corresponding data processing in accordance with current regulations at all times and to keep absolute secrecy in relation to the information provided by customers and users. Personal data will not be used for other functions or purposes that are not listed here. SoyMomo will not transfer or communicate data to outside parties.

    IV) QUALITY OF DATA

    Users and clients must ensure compliance with all necessary technical measures in order to guarantee the security of personal data, avoiding its alteration, loss, treatment or unauthorized access. The data that is communicated through the application will have to be exact and updated, being the sole responsibility of the users to update this data.

    V) ACCESS, RECTIFICATION AND CANCELLATION

    Users may exercise their right of access, rectification and cancellation of the service by means of a message on the SoyMomo Facebook page (www.facebook.com/soymomolatam/), by means of an email to the address contacto@soymomo.com, or through the chat on the website www.soymomo.com.

    VI) SECURITY MEASURES

    SoyMomo informs users that, in accordance with the provisions of the general legal system, the necessary technical and organizational measures have been adopted to guarantee the security of personal data and prevent alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed. Likewise, SoyMomo guarantees the user compliance with the duty of professional secrecy regarding the personal data of users and the duty to maintain personal data.

    VII) MINORS

    In general, to make use of the mobile application and the SoyMomo device, minors must have previously and expressly obtained the authorization of their parents, guardians or legal representatives, who will be responsible for all acts carried out through the present mobile application or device by minors in their care. SoyMomo understands the need to provide additional privacy protections for minors, who are the primary users of the SoyMomo device. To this end, SoyMomo only collects essential data for the correct operation of the device and the mobile application, such as the person in charge and the data traffic from the mobile application to the device and the commands that are sent. In addition, SoyMomo may, with the authorization of the person in charge, modify the data of the SoyMomo device as required by the person making the request, with prior proof provided by the person in charge consisting of personal data, to give certainty of the correct identity of the person requesting.

    VIII) DURATION AND TERMINATION

    The provision of the services and / or contents of this mobile application have an indefinite duration. Notwithstanding the foregoing, SoyMomo is empowered to unilaterally terminate, suspend or interrupt, at any time and without prior notice, the provision of the service and the mobile application, without prejudice to what has been provided in this regard in the corresponding particular conditions, justified in violation of our terms or in exceptional needs of SoyMomo.

  9. LAW AND JURISDICTION

  10. The questions regarding the condition of use and the privacy policy, as well as all those questions that lie and are related in part or in whole with the services provided through the application, are governed in each and every one of its extremes by Chilean law, submitting to the Courts and Tribunals of Chile.

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