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Terms and conditions

SoyMomo collects, stores and uses personal information for the correct functioning of SoyMomo (hereinafter "the application"), in order to give a better experience to our users. For questions and information about our privacy policy, please write to contacto@soymomo.com. All SoyMomo services are governed by this privacy policy, and by using or accessing a service, you consent to the treatment and use of your data. Do not install or use our services if you do not agree with our privacy policy. We reserve the right to change this policy at any time. If we make significant or essential modifications, the user will be notified by the email provided in the application and by a notice on our website www.soymomo.com. Continued use of our product and application means that you accept the changes in our privacy policy.

  1. GENERAL CONDITIONS OF USE

  2. Access and download of the application is free except for the cost of connection through the telecommunications network provided by the access provider contracted by users. The download and use of the application attributes the condition of user to it (hereinafter "the user") and implies the reading, understanding and acceptance of our terms.

  3. USE OF THE APPLICATION AND ITS SERVICES

  4. The user acknowledges and accepts that the use of the contents and / or services offered by this mobile application will be at their sole risk and / or responsibility. The user agrees to use this mobile application and all its content and services in accordance with the law, public order and these terms of use and privacy policies. Likewise, it undertakes to make appropriate use of the services presented by the mobile application and not to use them to carry out illicit or criminal activities that violate the rights of third parties and / or that infringe the regulations on intellectual and industrial property, or any other normal of the applicable legal order.

  5. INTELLECTUAL AND INDUSTRIAL PROPERTY

  6. SoyMomo reserves all rights to the brand, trade name or any distinctive sign, patent and intellectual property, with respect to the content and design of the application. All the contents of the same, including without limitation the texts, graphics, images, its design and the intellectual property rights that may correspond to said contents, as well as the trademarks, commercial names or any other distinctive sign are the property of SoyMomo, the rights over them being reserved.

  7. PRIVACY POLICY TERMS

  8. I) WAY OF COLLECTING INFORMATION

    The situations in which personal data is made available to SoyMomo are (i) the use of the mobile application; (ii) registration for the use of the service; (iii) access to the service; (iv) the use of the contact function (“Contact us”) in the application; (v) access to the Store from the application; and (vi) any other way in which you use the services of the mobile application and that require personal data for its use and / or participation. The data we manage may include, but is not limited to: the email address, the unique SoyMomo ID, the SoyMomo phone number, the user names and activity of the SoyMomo.

    II) DISCLOSURE AND TRANSFER OF PERSONAL DATA

    Personal data will not be disclosed to third parties, without exception.

    III) WARRANTY AND DATA PROTECTION

    SoyMomo is committed to guaranteeing and protecting the public liberties and fundamental rights of the natural users of the mobile application. We undertake, in this sense, to carry out the corresponding data processing in accordance with current regulations at all times and to keep the utmost secrecy in relation to the information provided by customers and users. Personal data will not be used for other functions or purposes that are not collected here. SoyMomo will not transfer or communicate data to outsiders.

    IV) DATA QUALITY

    Users and customers must ensure compliance with all the necessary technical measures in order to guarantee the security of personal data, avoiding its alteration, loss, treatment or unauthorized access. The data that is communicated through the application will have to be exact and updated, with the exclusive responsibility of the users updating this data.

    V) ACCESS, RECTIFICATION AND CANCELLATION

    Users may exercise their right of access, rectification and cancellation of the service by means of a message on the SoyMomo Facebook page (www.facebook.com/soymomolatam/), by email to the address contacto@soymomo.com, or through the website chat www.soymomo.com.

    VI) SECURITY MEASURES

    SoyMomo informs users that, in accordance with the provisions of the general legal system, the necessary technical and organizational measures have been adopted to guarantee the security of personal data and avoid alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed. Likewise, SoyMomo guarantees the user the fulfillment of the duty of professional secrecy regarding the personal data of the users and the duty to keep them.

    VII) MINORS

    In general, to make use of the mobile application and the SoyMomo device, minors must have previously and expressly obtained the authorization of their parents, guardians or legal representatives, who will be responsible for all acts carried out through the present mobile application or device by minors in their care. SoyMomo understands the need to provide additional privacy protections for minors, who are the majority of users of the SoyMomo device. To this end, SoyMomo only collects data essential for the correct operation of the device and the mobile application, such as the manager's user and the data traffic from the mobile application to the device and the commands that are sent. In addition, SoyMomo can, with the authorization of the person in charge, modify the data of the SoyMomo device according to those required by the person making the request, after providing proof from the person in charge consisting of personal data, to give certainty of the correct identity of the person requesting.

    VIII) DURATION AND TERMINATION

    The provision of the services and / or contents of this mobile application have an indefinite duration. Notwithstanding the foregoing, SoyMomo is empowered to terminate, suspend or unilaterally terminate, at any time and without the need for prior notice, the provision of the service and the mobile application, without prejudice to what has been provided in this regard. the corresponding particular conditions, being justified in violation of our terms or in exceptional needs of SoyMomo.

  9. LAW AND JURISDICTION

  10. The questions regarding the condition of use and the privacy policy, as well as all those questions that lie and are partially or totally related to the services provided through the application, are governed in each and every one of its ends by Chilean law, submitting to the Courts and Tribunals of Chile.

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